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The Impact of Automation on the Job Market: Insights from Amazon Go and Amazon Fresh

Hi everyone, welcome to DataSagar. There’s no doubt that you’ve heard about the dispelling myths about the impact of disruptive technology and innovation like e-commerce and AI on the job market, specifically Job Loss. In this article, we’ll try to highlight the positive impact of Amazon Go and Amazon Fresh on the new genres of employment opportunities.

To begin with, the advent of new technologies and automation has sparked a wave of fear among the general public, with many people worrying that they will eventually lead to widespread job losses. While it is true that some jobs will inevitably become obsolete, it is also important to recognize that these new technologies have the potential to create new jobs and stimulate economic growth as well. This appears to be particularly true for Amazon, which has pioneered retail innovation and has made significant investments in cutting-edge technology that are altering how we purchase.

One of the most exciting developments from Amazon is the creation of its unmanned stores, Amazon Go and Amazon Fresh.

Some businesses fully automate the entire purchasing experience, from entry to payment, using modern technologies. Using an app and a turnstile, customers can enter the store and make purchases without a cashier. Because the system can track what users take and return, customers are only paid for what they really purchase.

Despite initial concerns that these retailers would result in job losses, they are instead producing new jobs. For instance, in order to reduce labor costs and boost productivity, Amazon has made large investments in automation and robots for its warehouses. Amazon currently employs over a million people, although this figure has increased quickly due to the company’s rapid growth. Additionally, according to a Morgan Stanley report, cities that are home to Amazon fulfillment centers have seen job growth that is higher than the national average.

The same can be said about Amazon Fresh, which plans to eventually have 1,000 stores and is aggressively expanding its grocery store model across the United States. This new technology will likely result in a reduction in the demand for cashiers, but it will also open up new career opportunities in areas like technology development and maintenance as well as customer service and support.

Farming accounted for 30% of American occupations 100 years ago, but today that percentage is less than 1%. Despite this huge transformation, tens of millions of new jobs have been created across many industries, advancing our society and economy. The same will undoubtedly apply to Amazon and other companies that employ technology to develop and enhance their business processes.

It is important to keep in mind that while it is fair to worry about new technologies and how they can affect employment, they also have the potential to increase employment and the economy. Just as our culture and economy have done in the past, we will be able to adapt to new technologies and automation and thrive.

Happy Learning!

The author of this blog post is a technology fellow, an IT entrepreneur, and Educator in Kathmandu Nepal. With his keen interest in Data Science and Business Intelligence, he writes on random topics occasionally in the DataSagar blog.
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